WEBSITE PREVIEW – LAUNCHING AUGUST 2021

THE PUNCH HOTELS

Beyond Hospitality: Bisma Eight's Commitment to Authenticity and Sustainability

Bisma Eight, an award-winning boutique hotel and villas nestled in Ubud, boasts 38 well-appointed suites and 12 private villas. The hotel, along with its renowned restaurants Copper & Embers, distinguishes itself by sourcing a generous amount of produce from its own organic farm in Tegallalang.

As stewards of a piece of Bali, Bisma Eight embraces a profound responsibility. The team approaches each endeavor with the utmost respect for the cultural and ecological history of their home. Their commitment to authenticity and community engagement is evident in every aspect of their operation.

At Bisma Eight, the ethos revolves around doing everything with heart, acknowledging that there are no shortcuts in their mission. The team is dedicated to being present, in the moment, and actively involved in both their community and their work. With a keen awareness of environmental concerns, Bisma Eight has taken meaningful steps to instigate positive changes in their thinking, actions, and daily lives. This commitment reflects their aspiration to contribute a small but impactful change, striving for a better future for the island and the planet as a whole.

Meet Weda Sugama,
General Manager at Bisma Eight

WHAT ACTIONS HAS YOUR COMPANY TAKEN (HISTORICALLY AND OVER THE PAST YEAR SPECIFICALLY) TO LEAD REAL CHANGE WITHIN LUXURY TRAVEL?

“We have implemented eco-friendly practices and obtained relevant certifications to appeal to environmentally-conscious travelers. Additionally, we utilize sustainable materials and energy-efficient technologies in the hotel’s construction and operation. Our focus on sustainability extends to supporting local communities through the use of eco-friendly materials and engaging in initiatives that contribute to local cultures and communities. This includes partnering with local artisans, promoting traditional crafts, and investing in community development projects. Furthermore, we strive to create innovations in guest experiences by providing unique Balinese cultural experiences to enhance customer satisfaction. This year, we have been certified by the Gianyar Regency Environmental Service and a B3 Waste vendor to store and manage our own toxic and hazardous waste before it is collected and completely neutralized or destroyed. “

CAN YOU DESCRIBE YOUR COMPANY’S APPROACH TO SUSTAINABLE PROCUREMENT, DETAILING THE ACTIONS TAKEN AND THE QUANTIFIABLE IMPACT TO DATE?

“We implement policies to minimize waste generation and promote recycling, both within the company and among suppliers. These are common sustainable procurement practices. Additionally, we work closely with local suppliers to enhance their sustainability practices, encouraging them to adopt eco-friendly methods of production and providing resources and incentives to do so. We educate and involve employees in sustainable procurement initiatives to foster a culture of sustainability within the organization. Furthermore, we have our own organic garden and farm, involving local farmers in our agricultural activities. All the produce harvested, which constitutes 100%, is used in our restaurants. If we harvest more than needed, we share the surplus with local people in nearby areas.”

"The company's environmental strategy is based on three key pillars: climate action, water management, and waste reduction."

CAN YOU PROVIDE A DESCRIPTION OF YOUR COMPANY’S ENVIRONMENTAL STRATEGY, ACHIEVEMENTS, AND FUTURE TARGETS, WITH A PARTICULAR FOCUS ON YOUR APPROACH TO CLIMATE, WATER, AND WASTE MANAGEMENT?

“Bisma Eight is committed to maximizing its positive environmental impact and promoting sustainability in its operations. The company’s environmental strategy is based on three key pillars: climate action, water management, and waste reduction.”

ENERGY CONSERVATION

“We minimize electricity consumption by implementing an energy-saving system, replacing incandescent bulbs with LED lights, and optimizing energy use with auto-timers.”

WATER MANAGEMENT

“We’ve implemented a water-saving system, resulting in a 20% reduction in water consumption across all operations. Rainwater, domestic waste, and laundry undergo processing using a Sewage Treatment Plant system employing bioactive bacteria for decomposition. Monthly laboratory tests ensure water quality compliance with government regulations, and the treated water is reused for garden irrigation and pond filling within the property.”

WASTE REDUCTION

Single-Use Plastic: “We’ve replaced single-use plastics with alternatives like reusable steel, glass, bamboo, wood, cotton, and biodegradable bags. In-room plastic bottles are replaced with reusable glass bottles; vanity kits use reusable glasses, bamboo, and cotton. Wooden trash containers with reusable metal bucket liners are employed for waste collection. Plastic straws have been replaced with recycled paper straws. We’re diligently exploring alternative straw options that prioritize hygiene, as bamboo, glass, and metal straws have proven to be impractical for our guests’ use.”

Non-Single-Use Plastic: “Plastic jerry cans are reused to store and produce our eco enzyme and for other operational purposes.”

Paper: “Most internal documents are digitized, and when paper is necessary, printed papers are reused for internal purposes, such as notebooks and other documents.”

WASTE MANAGEMENT

“We conduct Waste Management socialization throughout the company for staff, employees, vendors, and suppliers, ensuring compliance in their work and daily lives. All departments are required to turn off electrical equipment, such as copiers, computers, lights, and AC when not in use. Our garbage room is segmented for organic, non-organic, paper, and metal waste. We have a composting house for managing organic waste, implement bio-pore infiltrations on our property, conduct distillations, and produce our own eco enzymes. We are government-certified to store and manage our B3 waste.”

"The company's approach to people management revolves around employee well-being, professional development, and diversity and inclusion."

CAN YOU DESCRIBE YOUR COMPANY’S SOCIAL STRATEGY, INCLUDING QUANTITATIVE EVIDENCE WHERE POSSIBLE?

“Bisma Eight is dedicated to creating a positive and inclusive work environment for its employees. The company’s approach to people management revolves around employee well-being, professional development, and diversity and inclusion.”

QUANTITATIVE EVIDENCE

“We gauge employee satisfaction through our low turnover rate, which was around 5 percent in 2022 due to the pandemic and decreased to below 1 percent by 2023 after one year of reopening. Performance appraisals consistently reflect positive comments from staff, emphasizing their happiness with how management treats employees.”

APPROACH TO HUMAN RIGHTS AND MODERN SLAVERY

“Bisma Eight is committed to upholding human rights standards across its supply chain, ensuring no involvement in modern slavery or forced labor in any aspect of its business operations.”

EMPLOYEE TREATMENT AND DEVELOPMENT

Equal Treatment: Bisma Eight ensures equal treatment for all employees, fulfilling their rights and prioritizing employee welfare in a conducive working environment.

Career Development: The company focuses on developing employees’ careers, prioritizing staff promotions for higher positions, and collaborating with schools and colleges to provide on-the-job training opportunities.

TRAINING PROGRAMS

Regular training programs ensure employees align with company standards, covering essential skills like HACCP, fire safety, first aid, and food safety.”

LOCAL COMMUNITY SUPPORT

Bisma Eight actively supports the local community, with 98% of employees being Indonesians, and 85% are local individuals holding various positions. The company avoids excessive overtime, provides health insurance, social security, and established employee cooperatives offering low-interest rate loans.”

CORPORATE SOCIAL RESPONSIBILITY (CSR)

CSR programs are a top priority, including support for local orphanages, monthly aid to the village, and accidental social programs. The company engages in regular blood donation drives and actively contributes to improving public facilities in the community, such as road repairs, cleanliness, and security.”

WHAT PLANS DO YOU HAVE TO MEET HIGHER STANDARDS BETWEEN NOW AND 2030?

CIRCULAR ECONOMY AND WASTE MINIMIZATION

  • Adopt circular economy principles to minimize waste and promote recycling.
  • Redesign products for easier recycling and incorporate recycled materials into manufacturing processes.
  • Implement take-back programs for products at the end of their life cycle.
  • Increase the use of recycled materials in products by a specified percentage.
  • Aim to achieve zero-waste-to-landfill status.

SUPPLIER SUSTAINABILITY AND ETHICAL PRACTICES

  • Ensure that suppliers adhere to sustainability standards and ethical practices.
  • Collaborate with suppliers to enhance their environmental and social practices.
  • Conduct regular audits to assess and ensure compliance.

ENVIRONMENTALLY-FRIENDLY PRODUCT DEVELOPMENT

  • Develop products and services with a lower environmental footprint.
  • Invest in research and development to create eco-friendly products.
  • Consider the life cycle impact of products during the design phase.

WATER STEWARDSHIP

  • Implement water-saving technologies and invest in water-efficient processes.
  • Support community water projects.
  • Reduce water intensity (water used per unit of production) by a specified percentage.
  • Contribute to water-positive initiatives in water-scarce regions.